Customer Service Representative applicants have rated the interview process at Lee Health with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Lee Health overall takes an average of 19 days.
Common stages of the interview process at Lee Health as a Customer Service Representative according to 5 Glassdoor interviews include:
Background check: 19%
One on one interview: 19%
Drug test: 13%
Group panel interview: 13%
Presentation: 13%
Phone interview: 13%
Skills test: 6%
IQ intelligence test: 6%
Here are the most commonly searched roles for interview reports -
Quick and easy. There were a total of two steps. The first part is with the recruiter which is an intro to the company, go over a bit of your background, and why you are interested in the role. The next step is with the lead and supervisor.
I applied through an employee referral. The process took 2 weeks. I interviewed at Lee Health (Miami, FL) in Nov 2021
Interview
The interviewer was very welcoming and made me feel like I was already a part of the team. The interview did not feel like an interview but rather a conversation with a co-worker. That made me feel relaxed and I was able to speak to my experiences and different scenario's with ease.
I interviewed at Lee Health (Fort Myers, FL) in Jan 2019
Interview
Panel interview of supervisor and director, along with other CSR´s from each department. They all asked personality and performance based questions meanwhile discussing their specific job responsibilities. It took about 45 minutes.
Interview questions [3]
Question 1
Describe your past work history and how it relates to this job position