CSA applicants have rated the interview process at Lowe's Home Improvement with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for CSA roles take an average of 12 days to get hired, when considering 93 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a CSA according to 93 Glassdoor interviews include:
One on one interview: 25%
Drug test: 23%
Background check: 14%
Skills test: 14%
Personality test: 7%
Phone interview: 5%
IQ intelligence test: 4%
Presentation: 4%
Group panel interview: 3%
Other: 0%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Lowe's Home Improvement
Interview
Pretty standard interview. They work off of a "scoring" process but obviously people can be biased in how they "score" your answers. Whoever scores the highest gets hired for the position at hand. They ask you standard questions over the phone and then have you come in to be interviewed by two separate people.
Interview questions [1]
Question 1
Standard questions: tell me about a time you had to deal with an upset customer, tell me about a time you had multiple things to do at once, why do you want to work for lowe's, what does customer service mean to you, etc.
So easy that you just need to be a normal person to get hired, they really just look for someone who can help out every customer and who can do a little bit of manual labor. you should be hired asap
I applied in-person. The process took 1 day. I interviewed at Lowe's Home Improvement (Framingham, MA)
Interview
The company has a very easy interview process and after a simple interview they offer a position almost right away. There is only one in person interview and usually a call back within a few days
Interview questions [1]
Question 1
Describe a time you went above and beyond to help a customer.
Laid back, personality oriented questions and general questions about how you would act in situations. Also questions about experience and why you want the job. One on one with HR, maybe a manager.