I applied through an employee referral. The process took 2 weeks. I interviewed at Lowe's Home Improvement (Springfield, MO) in Feb 2012
Interview
Not a bad hiring process. You sit in with two separate people depending on what position you're going for. They ask mostly "Tell me a time you..." questions and then rate your responses. The more details you give, the better. They're looking to see if you work well with a group, how well you communicate, if you take direction well, etc.
Interview questions [2]
Question 1
Tell me a time you had to work on a project with little or no guidance. How did you approach the situation? What was the outcome? ETC...
So easy that you just need to be a normal person to get hired, they really just look for someone who can help out every customer and who can do a little bit of manual labor. you should be hired asap
I applied in-person. The process took 1 day. I interviewed at Lowe's Home Improvement (Framingham, MA)
Interview
The company has a very easy interview process and after a simple interview they offer a position almost right away. There is only one in person interview and usually a call back within a few days
Interview questions [1]
Question 1
Describe a time you went above and beyond to help a customer.
Laid back, personality oriented questions and general questions about how you would act in situations. Also questions about experience and why you want the job. One on one with HR, maybe a manager.
CSA applicants have rated the interview process at Lowe's Home Improvement with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
Candidates applying for CSA roles take an average of 12 days to get hired, when considering 92 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a CSA according to 92 Glassdoor interviews include:
One on one interview: 25%
Drug test: 23%
Background check: 14%
Skills test: 14%
Personality test: 7%
Phone interview: 5%
IQ intelligence test: 4%
Presentation: 4%
Group panel interview: 3%
Other: 0%
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