CSA - Customer Service Associate applicants have rated the interview process at Lowe's Home Improvement with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for CSA - Customer Service Associate roles take an average of 9 days to get hired, when considering 66 user submitted interviews for this role. To compare, the hiring process at Lowe's Home Improvement overall takes an average of 13 days.
Common stages of the interview process at Lowe's Home Improvement as a CSA - Customer Service Associate according to 66 Glassdoor interviews include:
One on one interview: 26%
Drug test: 24%
Skills test: 18%
Background check: 11%
IQ intelligence test: 7%
Presentation: 7%
Phone interview: 3%
Personality test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
The interview process consists of 3 questions, the trick is to answer them to apply to to position desired, not straying far from the point. Waiting for someone to interview with you is typical, even though appointments are set in advance.
Interview questions [1]
Question 1
Describe a time when you went above and beyond to satisfy a customer.
I interviewed at Lowe's Home Improvement (Alton, IL)
Interview
Very easy got hired on the spot. Very friendly interviewer and everyone was happy to help. Only complaint was that I had called in early letting them know I was coming and I still had to wait for a manager to show up, was waiting for like 30 minutes.
I interviewed at Lowe's Home Improvement (Woodbridge, VA)
Interview
Interview was quick. They were nice and outlined the next steps clearly. The downside was they said they'd call me either way ( if I did/n't get the jbob ] and they never did.