All of the initial application work was done by way of the Macy's website. Filled out the application, took the test and submitted it. A few days later, I received an email asking me to select a time for an interview. The link for that website had no slots available, but allowed me to come back (for 2 weeks) until there was an opening. Took roughly 2 days for a single spot to open up and it was for the next afternoon. Once I accepted the spot I was sent another email with the address for the store and directions to the HR office in the store. On the day of the interview I arrived and was greeted and asked to sit in a small waiting area. As I waited one other candidate arrived and was seated with me. About 10 minutes later we were taken to separate rooms for our interviews. My interviewer seemed to be reviewing my information for the first time as we sat down, he asked me a few questions about the information on my application and moved on to the interview questions. I was asked about how I would celebrate a sale with a customer, how I would sell a pair of pants and how I would encourage a customer to add something to that pants purchase. I was asked about how I handle stressful situations, times in the past when I'd seen another employee doing something against policy, how I'd handled it and what the resolution was. The interviewer also asked about a time when I'd worked with a team, what we worked on and again, the resolution of that team work. Most of the questions I was asked were available here through other reviewers. Once the interview was complete, the interviewer let me know that they would check my qualifications and available hours against what they were looking for and I would have my answer, one way or the other, within a week and a half. I wasn't offered a position and according the the email I was sent it was an issue with hours. The email encouraged applying to other positions (if any were available on their site)and/or applying again with different hours.