Customer Service Representative (CSR) applicants have rated the interview process at Mariner Finance with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 48.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 11 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Mariner Finance overall takes an average of 17 days.
Common stages of the interview process at Mariner Finance as a Customer Service Representative (CSR) according to 5 Glassdoor interviews include:
Skills test: 18%
Phone interview: 18%
Drug test: 18%
Presentation: 9%
One on one interview: 9%
Personality test: 9%
Group panel interview: 9%
Background check: 9%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Mariner Finance
Interview
The interview was very comfortable and relaxed. Questions were easy to understand. The hiring process took about a week to do. Fingerprints, background check and drug test. Overall it was easy
I applied online. The process took 6 days. I interviewed at Mariner Finance (Richmond, VA) in Sep 2025
Interview
I received a timely email response regarding my application with an invitation for a phone interview appointment. Although we had agreed upon a time, the manager was not actually available when I reached her office. However, she called be back within 15 minutes and apologized for the delay. Her questions were through and not extremely pressing nor judgmental. I was pleased that she had a high energy personality and genuinely engaged in an actual conversation.
Interview questions [1]
Question 1
I have not gotten an offer as of yet, but am awaiting an additional reply.
I was asked about personal performance goals and my strategy to meet their expectations.
I interviewed at Mariner Finance (Philadelphia, PA)
Interview
I overall had 2 interviews, one with the manager and one with the AVP. it was quick and easy. It also was not so detailed about the role and more about customer service role and previous role history.
Interview questions [1]
Question 1
What is the reason you are leaving your current job?