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      Marks & Spencer

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      Customer Assistant Interview

      Mar 21, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Marks & Spencer

      Interview

      Not very well organised, no one knew where to send me. Once I found the interviewer and had the interview, I was told I "passed the interview" and that I'd hear back in a few days, only to be ghosted for three weeks and then receive an "unfortunately".

      Interview questions [1]

      Question 1

      What have you seen on our social media lately
      Answer question

      Other Customer Assistant Interview Reviews for Marks & Spencer

      Customer Assistant Interview

      Jul 13, 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Marks & Spencer (London, England)

      Interview

      Certain Scenario questions with customers and how you would best support talk about hours and shifts you can do especially at Christmas talks about the team and timings talk about how best to work with the team

      Interview questions [1]

      Question 1

      How would you best support a customer if something is out of stock
      Answer question

      Customer Assistant Interview

      Jul 9, 2026
      Anonymous employee
      Ealing, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Marks & Spencer (Ealing, England)

      Interview

      Experience related questions were asked. Situational questions, Availability, right to work in UK, Shift timings discussed, Hours needed per week discussed. Benefits with employment told, Cash handling and till experience asked.

      Interview questions [1]

      Question 1

      Availability, education and past experience
      Answer question

      Customer Assistant Interview

      Jul 7, 2026
      Anonymous Interview Candidate
      Milton Keynes, England
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Marks & Spencer (Milton Keynes, England)

      Interview

      Initially went and the last candidate overran (i waited for 40 minutes extra) so my interview got moved to next week. Original interviewer wasn't available so a colleague performed it. They could not find the interview sheet so had to come up with questions on the spot and get my details again. I was a bit annoyed but I think the interview was okay.

      Interview questions [1]

      Question 1

      What would you do if you have been given a task but a long queue is building up at tills, and there is only one colleague serving?
      1 Answer