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      Marks & Spencer

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      Marks & Spencer interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Customer Assistant(3176) ;
        2. Sales Assistant(859) ;
        3. Sales Associate(433) ;
        4. Customer Service(364) ;
        5. Retail Assistant(250) ;
        6. Customer Service Assistant(229) ;
        7. Customer Service Representative(194) ;
        8. Team Manager(131) ;
        9. Retail Sales Assistant(129) ;
        10. Section Manager(128) ;
        11. Visual Merchandiser(125) ;
        12. Retail Sales Associate(122) ;
        13. Shop Assistant(112) ;
        14. Store Manager(103) ;
        15. Cafe Assistant(101) .


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      Cafe Assistant Interview

      Sep 18, 2016
      Anonymous employee
      Guildford, England

      Other Cafe Assistant Interview Reviews for Marks & Spencer

      Cafe Assistant Interview

      Apr 16, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Marks & Spencer (Guildford, England) in Aug 2016

      Interview

      After checking in at the customer assistance desk your interviewer greets you and takes you for a 1:1 interview. My particular interview took place in a small supply cupboard because there was 'no other rooms available at the moment,' You then complete a simple role play where you need to suggest alternatives to sold out products for a customer. You're given all the information in some paper hand outs. If you successfully pass the role play you're then taken for a 1:1 interview where they ask about experience etc.

      Interview questions [1]

      Question 1

      Why do you want to work for Marks & Spencer
      Answer question

      Application

      I interviewed at Marks & Spencer

      Interview

      IT WAS quick and simple. I thought it went alright but I never heard back from them, not even for a rejection, which was surprising considering the interview went smoothly

      Cafe Assistant Interview

      Mar 26, 2026
      Anonymous employee
      Pudsey, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Marks & Spencer (Pudsey, England)

      Interview

      Online quiz for how you would deal with situations and then an in person interview to establish experience and overall friendliness and how well you would work within the team

      Interview questions [1]

      Question 1

      What are your general interests?
      Answer question

      Cafe Assistant Interview

      Mar 4, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Marks & Spencer

      Interview

      Received a response within 3 weeks of application and was invited in for one interview with a duration of around 30 minutes. Offer was received within a week of the interview.

      Interview questions [1]

      Question 1

      Give a time when you have worked well in a team”, “When have you gone above and beyond for a customer”
      Answer question

      Jobs at Marks & Spencer

      28 jobs in United States
      Customer Assistant - Food - Fort William Simply Food
      Fort William, Scotland
      ·
      £13 - £13 /hr
      (Employer provided)
      View job
      Shift Lead - Food (Early Mornings) - Oxford Cowley Road Simply Food
      Cowley, South East England, England
      ·
      £14 - £14 /hr
      (Employer provided)
      View job
      Shift Lead - Food - Oxford Cowley Road Simply Food
      Cowley, South East England, England
      ·
      £14 - £14 /hr
      (Employer provided)
      View job
      Customer Assistant - Food - Fort William Simply Food
      Fort William, Scotland
      ·
      £13 - £13 /hr
      (Employer provided)
      View job
      Customer Assistant - Food - Fort William Simply Food
      Fort William, Scotland
      ·
      £13 - £13 /hr
      (Employer provided)
      View job
      View all Cafe Assistant Jobs