The interview process was easy and simple. It consisted of a one-to-one interview a series of typical retail questions about how I would act in a certain situation. I had to give information about situations in the past and also talk about the company and their motives and values. The second stage was a roleplay exercise, I was given a sheet of paper which had details about offers on in the food hall and had 5 minutes to look over these before the roleplay began. The roleplay began and the interviewer was acting as a woman who wanted a certain hamper on offer and she was very specific about the needs of her guests. I had to assign the correct offer which aligned with what she said.