Applied online for a Temporary Christmas Operations Sales Assistant role at the London Colney store. The online application consisted of a CV upload and then personality test and retail scenarios test which took about 30 - 45 minutes in total to complete. This was all fine. I was then invited to an in-store interview at the London Colney store and had a really poor candidate experience for the following reasons - 1. My interviewer spent at least 5 minutes trying to find an available meeting room for my interview and it became clear that a meeting room had not been pre-booked. 2. I was told very early in the interview by my interviewer that she had no roles available but would ask one of her colleagues if they had any roles available. I'm not sure why I was brought in for a interview for a role that outlined specific hours, if this role was no longer available, it would have been helpful to have been informed about this in advance. 3. I was asked to complete a pre-interview task and arrive early in the store to identify 3 things which I felt would improve the customer service in store, my interviewer didn't ask me about this during my interview, my interview consisted of being asked about 3 scenarios in the store and reconfirming when I was available, and that was it. I wasn't even asked why I wanted to work at Marks and Spencers. My interview ended up being a maximum of 10 minutes long and felt both rushed and disorganised. I came away from the interview and have now withdrawn my application following my experience today. I would not recommend this to anyone looking for temporary work for Christmas. A real shame as I love Marks and Spencers and shop online and instore regularly but will not be applying for roles with them in future, following my experience today.

It was an alright interview - not too tricky Questions like Tell me about yourself Describe a time where you worked as a time Describe a time when you had to meet a deadline What do you know about Mark's and Spencer