I applied online. I interviewed at Marks & Spencer (York, England) in Sep 2014
Interview
The interview process I went through is composed of two parts; the on-line selection process and the face to face interview. During the on-line selection process you need to complete a series of questions about your attitudes towards customers and your view of the job and the company. The second part deals with a face to face interview where you re asked to talk about you and your previous experiences and also to act in order to reproduce a scenario where you interact with a fake customer (Your interviewer). Obviously the face to face interview takes place at the actual store where you are supposed to work and it follows the on-line part, which means that, according to the answers you gave during that part you might or might not selected for the next step. I have found the whole process reasonable, clear, and fair. I received a job offer for a Christmas job.
Interview questions [1]
Question 1
The most relevant bit of the interview concerns the role playing activity; this means that, it is not really about the actual answers the interviewee gives, but it is more about its performance as a perspective customer assistant.
I interviewed at Marks & Spencer (London, England)
Interview
Certain Scenario questions with customers and how you would best support talk about hours and shifts you can do especially at Christmas talks about the team and timings talk about how best to work with the team
Interview questions [1]
Question 1
How would you best support a customer if something is out of stock
I interviewed at Marks & Spencer (Ealing, England)
Interview
Experience related questions were asked. Situational questions, Availability, right to work in UK, Shift timings discussed, Hours needed per week discussed. Benefits with employment told, Cash handling and till experience asked.
I interviewed at Marks & Spencer (Milton Keynes, England)
Interview
Initially went and the last candidate overran (i waited for 40 minutes extra) so my interview got moved to next week. Original interviewer wasn't available so a colleague performed it. They could not find the interview sheet so had to come up with questions on the spot and get my details again. I was a bit annoyed but I think the interview was okay.
Interview questions [1]
Question 1
What would you do if you have been given a task but a long queue is building up at tills, and there is only one colleague serving?