I applied online. The process took 1 week. I interviewed at Marks & Spencer in Apr 2015
Interview
Got through the online multiple choice questions then some animated video scenarios which took me quite a while. Then offered an interview slot the next week. Role play scenario to start the face to face interview with two coaches. Then given a sheet to write down what I thought went well and what I could have done better.
Then asked some questions and was offered a job.