I interviewed at Marks & Spencer (Nottingham, England)
Interview
Online, few questions, the usual nice and friendly, put you at ease during the interview, After interview found out in 2 days, standard interview questions, online application and then questions
Went well, followed a booklet of prewritten questions. Took about 30 minutes, questions differ based on whether they have facilities such as a bakery, clothing store, etc. Friendly team, not intimidating.
Interview questions [1]
Question 1
What was a problem you encountered in a previous role and how did you tackle it.
I interviewed at Marks & Spencer (Stamford, England)
Interview
Poor..interviewing manager joked he was applying for job too. Then 5 mins later confirmed he was interviewing me. Shouldn't trick people. Also said my capacity wouldn't work with shifts on offer...why get me in...knew the hours I was available.
Assessment centre style easy relaxed and then you do a 1-1 interview where you are asked about past experiences and why food and why m&s so that’s how it was ye
Interview questions [1]
Question 1
Describe how u would handle if something went wrong for customer
Customer Service Representative applicants have rated the interview process at Marks & Spencer with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 1 day to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Marks & Spencer overall takes an average of 16 days.
Common stages of the interview process at Marks & Spencer as a Customer Service Representative according to 3 Glassdoor interviews include:
Presentation: 50%
IQ intelligence test: 50%
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