Administrative Assistant applicants have rated the interview process at Mercer with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Administrative Assistant roles take an average of 14 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Mercer overall takes an average of 28 days.
Common stages of the interview process at Mercer as a Administrative Assistant according to 6 Glassdoor interviews include:
Phone interview: 29%
Group panel interview: 21%
One on one interview: 21%
Skills test: 14%
Personality test: 7%
Drug test: 7%
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I applied through an employee referral. The process took 2 weeks. I interviewed at Mercer in Mar 2013
Interview
Several rounds of interviews, soft-ball questions. First with the adimn manager, she is very nice, then with the team, lots of people. Didn't seem that they were very interested or prepared for the interview, mostly a meet and greet.
Interview questions [1]
Question 1
What are your strengths and weaknesses, what was your biggest challenge at your last position, are you organized
I applied online. I interviewed at Mercer (Lisbon, Lisbon District) in Feb 2026
Interview
The interview process was ok. Pretty regular questions were asked. First I had a quick phone call and after a video chat with someone from the team
Nobody got back to me, if I haven’t insisted on getting a reply I probably wouldn’t have heard back.
I applied online. The process took 4 weeks. I interviewed at Mercer (Southfield, MI) in Aug 2019
Interview
Started with a recorded video interview on a phone app. Was then requested for a face to face interview approximately 2 weeks later. Interview was very nice, consisted of discussing my background, what the position entailed, and what the company does. Heard back within 2 weeks with a decision.
Interview questions [1]
Question 1
Describe a time where a project was not successful.
I applied online. I interviewed at Mercer (Croydon, England) in Jun 2016
Interview
Applied via website, Got a phone call and have brief discussion as to why I applied for the role. Arranged interview and was all good at interview had a test. After a couple of weeks requested feedback received nothing. They did not bother to let me know if I was declined or not. Which I thought was rude considering the kind of company that it is, was not impressed at all.
Interview questions [1]
Question 1
Why do you want to work in pension?
What do you know about Mercer?
Tell me about yourself?
Tell me about a time you have to provide excellent customer service?
Tell me about a time you had to work under pressure
How would your manager describe you