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      Michaels

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      Related searches: Michaels reviews | Michaels jobs | Michaels salaries | Michaels benefits
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      Support Specialist Interview

      May 24, 2021
      Anonymous employee
      Emeryville, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Michaels (Emeryville, CA) in Aug 2018

      Interview

      The interview process was very easy. It was about 15 minutes. Questions were straightforward. It went so well that they offered me the job on the spot. After that, I worked for the company for about 2 years.

      Interview questions [1]

      Question 1

      Do you have any experience in customer service?
      Answer question

      Other Support Specialist Interview Reviews for Michaels

      Support Specialist Interview

      Jul 31, 2025
      Anonymous employee
      Pooler, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Michaels (Pooler, GA)

      Interview

      I spoke with the manager at the time. The store wasnt fully built yet so theu needed all positions. She selected what job I would do which to start was replenishment.

      Interview questions [1]

      Question 1

      Do you do any crafts?
      Answer question

      Support Specialist Interview

      May 22, 2024
      Anonymous employee
      Corpus Christi, TX
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at Michaels (Corpus Christi, TX)

      Interview

      1 on 1, face to face interview with store manager. 20 minutes in total. The manager asked basic questions regarding work history. I also had to fill out an aptitude test.

      Interview questions [1]

      Question 1

      What are your hobbies outside of arts and crafts?
      Answer question

      Support Specialist Interview

      Jun 9, 2019
      Anonymous employee
      Pittsburgh, PA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Michaels (Pittsburgh, PA) in Jun 2019

      Interview

      I applied online for a Support Specialist position (basically a team member/cashier) on a Thursday. I got a call back Tuesday and set up an interview for that Thursday. I initially missed the call and had to give the manager a call back, but she was super nice and easy to get ahold of. I got to the interview ten minutes early and waited maybe five minutes before she arrived. The interview itself wasn't much: mostly, it was confirming my availability, asking what position I wanted to work as (cashier or floor or unloading) and told me about the duties of the job, the dress code, where in the store I'd be working, etc. She asked what starting wage I would prefer and worked with me though every step-- she was super friendly! On my application, I wrote that I wanted fulltime but she said she only had part time work available, but told me a range of hours to expect if I chose to continue and gave me additional options that could give me more hours if I wanted them. I can't express just how friendly and excited she seemed to have me on board. She said she was low on staff and needed some extra hands so a lot of interviews were currently going on that week, so that explains the quick acceptance. She sent me a link that night to get paperwork started. As of Saturday I haven't heard back, but she told me ahead of time that she may be busy so I'll check in if there's no word in a few days. For my background, I have a BFA and some office experience.

      Interview questions [1]

      Question 1

      When are you available? Would you prefer working on the floor, as a cashier, as a framer, or as an unloader?
      Answer question

      Michaels interviews FAQs

      • Support Specialist applicants have rated the interview process at Michaels with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Support Specialist roles take an average of 5 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Michaels overall takes an average of 12 days.
      • Common stages of the interview process at Michaels as a Support Specialist according to 14 Glassdoor interviews include:

        One on one interview:  41%

        Personality test:  18%

        Background check:  18%

        Drug test:  14%

        Skills test:  5%

        Phone interview:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(1012) ;
        2. Cashier(984) ;
        3. Sales Associate/Cashier(806) ;
        4. Replenishment Associate(384) ;
        5. Customer Experience Manager(335) ;
        6. Store Manager(263) ;
        7. Certified Custom Framer(249) ;
        8. Custom Framer(155) ;
        9. Retail Sales Associate(144) ;
        10. Support Specialist(111) ;
        11. Manager(108) ;
        12. Replenishment Manager(95) ;
        13. Operations Manager(90) ;
        14. Framer(74) ;
        15. Custom Framing Manager(71) .

      Jobs at Michaels

      13 jobs in United States
      Support Specialist: Weekends and Thursday is a must
      Tampa, FL
      ·
      $44K - $65K /yr
      (Glassdoor est.)
      View job
      Environmental Specialist
      Mesa, AZ
      ·
      $44K - $64K /yr
      (Glassdoor est.)
      View job
      Risk Management Specialist
      Irving, TX
      ·
      $45K - $67K /yr
      (Glassdoor est.)
      View job
      Environmental Specialist
      Carrollwood, FL
      ·
      $42K - $65K /yr
      (Glassdoor est.)
      View job
      Environmental Specialist
      Nashville, TN
      ·
      $44K - $72K /yr
      (Glassdoor est.)
      View job


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