Is it hard to get hired as a Support Specialist at Michaels?

Support Specialist applicants have rated the interview process at Michaels with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Support Specialist at Michaels?

Candidates applying for Support Specialist roles take an average of 5 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Michaels overall takes an average of 12 days.

Where can I find Michaels interview experiences by job title?

Sales Associate (1012) ; Cashier (984) ; Sales Associate/Cashier (806) ; Replenishment Associate (384) ; Customer Experience Manager (335) ; Store Manager (263) ; Certified Custom Framer (249) ; Custom Framer (155) ; Retail Sales Associate (144) ; Support Specialist (111) ; Manager (108) ; Replenishment Manager (95) ; Operations Manager (90) ; Framer (74) ; Custom Framing Manager (71)

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Michaels

Michaels Support Specialist interview questions

based on 14 ratings - Updated Jul 31, 2025

Easy interview difficulty

Mostly positive interview experience

How others got an interview

77%
Applied online
Applied online
15%
In Person
In Person
8%
Employee Referral
Employee Referral

Interview search

14 interviews

Support Specialist Interview

Jul 31, 2025

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Michaels (Pooler, GA)

Interview

I spoke with the manager at the time. The store wasnt fully built yet so theu needed all positions. She selected what job I would do which to start was replenishment.

Interview questions [1]

Question 1

Do you do any crafts?

Answer question

Support Specialist Interview

May 22, 2024

Anonymous employee

Accepted offer

Neutral experience

Easy interview

Application

I applied through an employee referral. The process took 3 days. I interviewed at Michaels (Corpus Christi, TX)

Interview

1 on 1, face to face interview with store manager. 20 minutes in total. The manager asked basic questions regarding work history. I also had to fill out an aptitude test.

Interview questions [1]

Question 1

What are your hobbies outside of arts and crafts?

Answer question

Support Specialist Interview

May 24, 2021

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. I interviewed at Michaels (Emeryville, CA) in Aug 2018

Interview

The interview process was very easy. It was about 15 minutes. Questions were straightforward. It went so well that they offered me the job on the spot. After that, I worked for the company for about 2 years.

Interview questions [1]

Question 1

Do you have any experience in customer service?

Answer question

Viewing 1 - 5 of 14 Interviews

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Michaels

Michaels Support Specialist interview questions

Easy interview difficulty

Mostly positive interview experience

How others got an interview

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