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      Michaels

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      Related searches: Michaels reviews | Michaels jobs | Michaels salaries | Michaels benefits
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      Customer Service Associate Interview

      Dec 22, 2021
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Michaels (Colorado Springs, CO) in Mar 2017

      Interview

      Short to the point. 2 interviewers and decision within 24 hours. Hiring and on boarding pretty fast but usually one person tell you come in and you do but no one else is aware your even supposed to be there

      Interview questions [1]

      Question 1

      Previous experience in customer service
      1 Answer

      Other Customer Service Associate Interview Reviews for Michaels

      Customer Service Associate Interview

      Apr 3, 2025
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Michaels

      Interview

      If you love crafts and don't mind memorizing where a million things are, you should do pretty well. I was emailed and then we set up an interview in the next few weeks. Group interview was fun, wanted someone with reliable availability

      Interview questions [1]

      Question 1

      If you could only pick one craft to do for the rest of your life, what would it be?
      Answer question

      Customer Service Associate Interview

      Mar 2, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Michaels

      Interview

      This was a simple interview process and the managers were very nice. I walked in the store with my resume and landed an on the spot interview. Within a few days I was notified that I got the position.

      Interview questions [1]

      Question 1

      Why I want to work at Michael’s?
      Answer question

      Customer Service Associate Interview

      Mar 31, 2021
      Anonymous employee
      St. John's, NL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Michaels (St. John's, NL) in Aug 2020

      Interview

      brief. told me about the role. asked about my resume, what i was doing in university and offered me the job on the spot. Store manager was the interviewer, she was nice

      Interview questions [1]

      Question 1

      what i was doing in university
      Answer question

      Michaels interviews FAQs

      • Customer Service Associate applicants have rated the interview process at Michaels with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Associate roles take an average of 5 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Michaels overall takes an average of 12 days.
      • Common stages of the interview process at Michaels as a Customer Service Associate according to 6 Glassdoor interviews include:

        Drug test:  22%

        IQ intelligence test:  22%

        One on one interview:  22%

        Presentation:  11%

        Group panel interview:  11%

        Skills test:  11%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(1012) ;
        2. Cashier(984) ;
        3. Sales Associate/Cashier(806) ;
        4. Replenishment Associate(384) ;
        5. Customer Experience Manager(335) ;
        6. Store Manager(263) ;
        7. Certified Custom Framer(249) ;
        8. Custom Framer(155) ;
        9. Retail Sales Associate(144) ;
        10. Support Specialist(111) ;
        11. Manager(108) ;
        12. Replenishment Manager(95) ;
        13. Operations Manager(90) ;
        14. Framer(74) ;
        15. Custom Framing Manager(71) .


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      Jobs at Michaels

      11 jobs in United States
      Team Member - cashier / customer service/sales
      United States
      ·
      $18 - $21 /hr
      (Employer provided)
      View job
      Customer Service Team Member/Cashier/Stock Associate
      Bismarck, ND
      ·
      $33K - $39K /yr
      (Glassdoor est.)
      View job
      customer service
      New Castle, PA
      ·
      $29K - $39K /yr
      (Glassdoor est.)
      View job
      Sales/Customer Service Manager
      United States
      ·
      $14 - $18 /hr
      (Employer provided)
      View job
      Retail-PT Customer Service Sales
      Amherst, NY
      ·
      $17 - $19 /hr
      (Employer provided)
      View job
      View all Customer Service Associate Jobs