Helpdesk Associate applicants have rated the interview process at NTT DATA with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Helpdesk Associate roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at NTT DATA overall takes an average of 23 days.
Common stages of the interview process at NTT DATA as a Helpdesk Associate according to 1 Glassdoor interviews include:
Background check: 20%
One on one interview: 20%
Skills test: 20%
Other: 20%
Phone interview: 20%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at NTT DATA (Guadalajara, Jalisco) in Jul 2021
Interview
Application process was a little slow at first. From applying to first contact there was a waiting period of at least a month and a half. The interview process grist goes through the HR recruiter and then to who would be your direct manager. There was another waiting period of around 3 weeks before getting final contact and securing the final steps: drug testing and background check. After that, the hiring process was extremely smooth.
Interview questions [3]
Question 1
What would be the best troubleshooting steps for a given scenario?
I applied online. The process took 4 weeks. I interviewed at NTT DATA (Bottineau, ND) in Jan 2025
Interview
First interview was with HR, then 2nd interview was a video call with a person that is from the hiring team. The questions were straight forward and asked about your experience, tell them about yourself, then do a role play to see how you do.
I applied online. The process took 1+ week. I interviewed at NTT DATA (Noida) in Feb 2021
Interview
There are 2 rounds, technical and communication. Both the rounds will be done on virtual setup.
He asked basic troubleshooting questions and gave me a topic to speak for a minute.
It was a smooth conduct of interview.
Very Happy about the process.