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      Neiman Marcus

      Part of Neiman Marcus Group

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      Customer Service Associate Interview

      May 9, 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Neiman Marcus

      Interview

      There was a phone call to set up the interview. Dress to impress, it is Neiman Marcus after all. I interviewed with the General Store Manager and two department managers. I met with each for about 25 minutes.

      Interview questions [1]

      Question 1

      What can you add to the Neiman Marcus experience?
      Answer question

      Other Customer Service Associate Interview Reviews for Neiman Marcus

      Customer Service Associate Interview

      Feb 18, 2016
      Anonymous employee
      Katy, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Neiman Marcus (Katy, TX) in Jan 2013

      Interview

      Applied online, visitations and follow-up by phone isn't necessary. They will usually only accept people with flexible schedules and ability to work weekends, most are turned down because of a tight schedule. The interview wait will take a long time, trust me I was usually the one that would socialize with applicants for up to 20 mins in the fitting room. This may be the only decent retail store that will offer you non-min wage but if you are looking for a long term commitment I would look elsewhere because the environment is very strict and impersonal.

      Interview questions [1]

      Question 1

      How do you avoid work drama?
      1 Answer

      Neiman Marcus interviews FAQs

      • Customer Service Associate applicants have rated the interview process at Neiman Marcus with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Associate roles take an average of 11 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Neiman Marcus overall takes an average of 18 days.
      • Common stages of the interview process at Neiman Marcus as a Customer Service Associate according to 2 Glassdoor interviews include:

        Drug test:  67%

        Group panel interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(413) ;
        2. Assistant Buyer(69) ;
        3. Customer Service Representative(58) ;
        4. Client Advisor(54) ;
        5. Sales(47) ;
        6. Department Manager(43) ;
        7. Retail Sales Associate(40) ;
        8. Manager(35) ;
        9. Product Specialist(34) ;
        10. Loss Prevention Investigator(26) ;
        11. Sales Manager(26) ;
        12. Merchandise Coordinator(19) ;
        13. Beauty Ambassador(17) ;
        14. Sales Representative(15) ;
        15. Service Ambassador(15) .


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    • Jobs at Neiman Marcus

      310 jobs in United States
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