I applied online. The process took 1 week. I interviewed at Neiman Marcus (Katy, TX) in Jan 2013
Interview
Applied online, visitations and follow-up by phone isn't necessary. They will usually only accept people with flexible schedules and ability to work weekends, most are turned down because of a tight schedule. The interview wait will take a long time, trust me I was usually the one that would socialize with applicants for up to 20 mins in the fitting room. This may be the only decent retail store that will offer you non-min wage but if you are looking for a long term commitment I would look elsewhere because the environment is very strict and impersonal.
I applied online. The process took 2 weeks. I interviewed at Neiman Marcus
Interview
There was a phone call to set up the interview. Dress to impress, it is Neiman Marcus after all. I interviewed with the General Store Manager and two department managers. I met with each for about 25 minutes.
Customer Service Associate applicants have rated the interview process at Neiman Marcus with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 11 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Neiman Marcus overall takes an average of 18 days.
Common stages of the interview process at Neiman Marcus as a Customer Service Associate according to 2 Glassdoor interviews include:
Drug test: 67%
Group panel interview: 33%
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