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      Technical Support Consultant Interview

      Aug 4, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Optum

      Interview

      A headhunter reached through LinkedIn and I submitted my CV. A recruiter reached out a month later for a phone screen interview. After passing the phone screen interview, I was invited to a panel interview with my possible peers. I was informed that I passed the first level interview and was endorsed to the second level interview. The next interview was composed of Senior Operations Managers and the hiring Director. After passing the second level interview, I got the job offer.

      Interview questions [1]

      Question 1

      How will you coach an analyst who is not meeting performance targets?
      Answer question