Optum Technical Support Consultant interview questions
based on 1 rating - Updated Aug 4, 2021
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Technical Support Consultant applicants have rated the interview process at Optum with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.9% positive. This is according to Glassdoor user ratings.
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A headhunter reached through LinkedIn and I submitted my CV. A recruiter reached out a month later for a phone screen interview. After passing the phone screen interview, I was invited to a panel interview with my possible peers. I was informed that I passed the first level interview and was endorsed to the second level interview. The next interview was composed of Senior Operations Managers and the hiring Director. After passing the second level interview, I got the job offer.
Interview questions [1]
Question 1
How will you coach an analyst who is not meeting performance targets?