I applied online. The process took 5 days. I interviewed at Outreach (Seattle, WA) in May 2021
Interview
Met with a recruiter and then the hiring manager and then a technical assessment. The next steps were to meet with team members and circle back around to the hiring manager again. I was frustrated because I spent time on the technical assessment and then was told that they were looking for different qualifications, with no indication of how I did on the assessment.
Interview questions [1]
Question 1
How did you deal with ambiguity?
Describe a time that you came up with a solution and led implementation?
I applied online. I interviewed at Outreach in Mar 2021
Interview
The overall interview process was structured and streamlined where they were testing the candidates' work and technical experience. The company seems promising and overall, I enjoyed the overall vibe of the people and the team. I first had a call with the hiring manager, followed by a take-home analytical exercise. After this, I spoke to 4 members who were either stakeholders or members of the team. The whole process was quick and lasted for about 2 weeks.
Interview questions [1]
Question 1
Experience with stakeholders, strengths, weaknesses etc.
Customer Success Analyst applicants have rated the interview process at Outreach with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 46% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Analyst roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Outreach overall takes an average of 24 days.
Common stages of the interview process at Outreach as a Customer Success Analyst according to 2 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 33%
Group panel interview: 17%
Presentation: 17%
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