I applied online. I interviewed at PNC Financial Services Group (Cleveland, OH) in Jul 2022
Interview
The first phone call the person does a phone screening then a video interview. They ask a lot of behavior questions. Which you will need to be able to deal with their customers behavior.
Interview questions [1]
Question 1
Describe a time when you had to use multiple systems to get the job done
I applied and got a response the next day. They sent me a link for an interview that consisted of STAR questions, personality questions, (i.e. describe your ideal work environment), and multiple choice questions.
The process took 2 weeks. I interviewed at PNC Financial Services Group (Phoenix, AZ)
Interview
The hireVue portion was easy but the wording was confusing. The interview process is fairly quick, a lot of behavioral questions and scenarios to gage how you would react. After the HireVue portion you play a few games one was a mathematical one just easy addition, multiplication and subtraction, one was a matching game with shapes, and one was this or that choices with weird photos
I applied through a recruiter. I interviewed at PNC Financial Services Group (Indianapolis, IN)
Interview
Interviewed with the recruiter. She was very professional and also made it comfortable. I felt heard and cared for VS just being another number in the company. Looking forward to my 2nd interview!
PNC Financial Services Group Customer Service Representative Interview Questions | Glassdoor