Associate applicants have rated the interview process at Panera Bread with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 70.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Associate roles take an average of 8 days to get hired, when considering 594 user submitted interviews for this role. To compare, the hiring process at Panera Bread overall takes an average of 9 days.
Common stages of the interview process at Panera Bread as a Associate according to 594 Glassdoor interviews include:
One on one interview: 50%
Personality test: 11%
Background check: 10%
Skills test: 7%
Presentation: 6%
Group panel interview: 4%
Phone interview: 4%
IQ intelligence test: 4%
Drug test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at Panera Bread (West Lafayette, IN) in Sep 2012
Interview
The interview process was brief and easy. They seemed to care most about education level and if you could describe any prior job experience in either customer service or food service. You don't necessarily have to had worked in the food industry specifically. It's more important to take the prior experience you have had and relate that to the position you are applying for at Panera, and how your previous jobs have given you the skill set of customer service and working in the food industry.
They just gave me a tour of back of house, told me how it is for employees, and asked about my availability to get me scheduled. Very easy, but maybe easier than normal as I was a high schooler at the time.
You may get a phone call from a hiring manager or recruiter to confirm basic details like availability and interest.
Some stores skip the phone call and go straight to an in-person chat.
This step is usually short and casual.
In-Person Interview
This is the core part of the process for an associate role:
What to expect:
A one-on-one interview with a manager or shift leader at the café.
It’s often informal and brief—many candidates report it lasting about 10–20 minutes or less.
In some cases, a group interview might be used first, especially if hiring multiple people.
Typical interview topics:
Your availability and schedule.
Customer service and teamwork experience.
Why you want to work at Panera.
How you handle busy situations or customer issues.
Which part of the job appeals to you most.
Typical vibe: relaxed, conversational, and focused on personality and fit more than technical skills.
Interview questions [1]
Question 1
How you handle busy situations or customer issues.
my interview was a very very simple interview they just asked why you would wanted to work there, availability, cross training, what position you wanted, etc. It was very easy and kind people at panera bread