Check out your Company Bowl for anonymous work chats.
Bowls
Get actionable career advice tailored to you by joining more bowls.
Followed companies
Stay ahead in opportunities and insider tips by following your dream companies.
Job searches
Get personalized job recommendations and updates by starting your searches.
PaySimple interviews FAQs
Customer Care Professional applicants have rated the interview process at PaySimple with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 40.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Professional roles take an average of 13 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at PaySimple overall takes an average of 18 days.
Common stages of the interview process at PaySimple as a Customer Care Professional according to 4 Glassdoor interviews include:
Phone interview: 40%
Group panel interview: 30%
One on one interview: 20%
IQ intelligence test: 10%
Here are the most commonly searched roles for interview reports -
Applied and received an invite of a phone interview. Phone interview was standard, no crazy questions, what do I know about the company, why do I want to work there etc. The recruiter told me she would get back to me in a few days bout the next steps of the process after the interview ended. I never heard back from PaySimple.
I applied online. The process took 2 weeks. I interviewed at PaySimple (Denver, CO)
Interview
Pretty standard questions that you would expect for a customer service role. Lots of situational/behavioral questions so they can get a sense for your experience with dealing with people/difficult situations.
Interview questions [1]
Question 1
Tell me about a time you made a mistake on the job
I applied online. The process took 1+ week. I interviewed at PaySimple (Denver, CO) in Oct 2016
Interview
The interview process was pretty standard. I had a phone interview and then was brought in for an in-person interview a few days later. The office is really cool and the people were very nice. I first interviewed with a hiring manager and then the manager of the Customer Care department. I was then brought in for a 2nd in-person interview. This part was pretty intense. I was interviewed by three individuals who took turns asking me "tell me about a time when..." type questions. Overall, the process was difficult and I was not given enough feedback by my interviewers about me.
Interview questions [1]
Question 1
Tell me about a time when you were given a negative piece of feedback. How did you respond to this feedback and how did you fix it?