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      Paycom

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      Related searches: Paycom reviews | Paycom jobs | Paycom salaries | Paycom benefits
      Paycom interviewsPaycom Customer Service Representative (CSR) interviewsPaycom interview
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      Customer Service Representative (CSR) Interview

      Jan 24, 2023
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Paycom

      Interview

      2 interviews 1. Recruiter via phone - initially applied for 1 job, but recruiter had recommended I apply for another one that was better suited 2. One of the team managers in person

      Interview questions [1]

      Question 1

      What will you do if you don’t receive an offer?
      Answer question
      avatar
      Paycom response
      3y
      Thank you for sharing your interview experience with our team!

      Other Customer Service Representative (CSR) Interview Reviews for Paycom

      Account Manager Interview

      Jul 12, 2026
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Paycom (Los Angeles, CA)

      Interview

      Great starts with a screening really focuses on the role what you know about it then it will roll into your expectation for the job. Make sure to prep and show your accolades.

      Interview questions [1]

      Question 1

      Why are you interested in the role
      Answer question
      avatar
      Paycom response
      1w
      Our goal is to give candidates an authentic look at the position while creating a welcoming and informative experience along the way. We appreciate you taking the time to share your feedback!

      Account Manager Interview

      Sep 15, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Paycom

      Interview

      Only talked to recruiter, nice and asked about current role. Says they work 3 days a week in office one of them being fridays and that you do cold calls mostly

      Interview questions [1]

      Question 1

      What my prospecting and day to day looks like
      Answer question
      avatar
      Paycom response
      10mo
      Thank you for sharing insight into your interview experience with our team. We’re wishing you luck in your continued job search.

      Account Manager Interview

      Apr 21, 2025
      Anonymous Interview Candidate
      Boston, MA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Paycom (Boston, MA)

      Interview

      Simple conversational, a few basic questions. Come ready with sales figures, their team embraces a "hustler" mentality, slightly old school. Be able to speak to experience and the product itself.

      Interview questions [1]

      Question 1

      Why do you want to work at Paycom?
      1 Answer
      avatar
      Paycom response
      1y
      At Paycom, we're proud of our team's commitment to delivering results-driven solutions for our clients, and we're glad that came across in your interview process. We appreciate your interest in Paycom and wish you luck in your job search.

      Paycom interviews FAQs

      • Customer Service Representative (CSR) applicants have rated the interview process at Paycom with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 35% positive. To compare, the company-average is 60.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative (CSR) roles take an average of 10 days to get hired, when considering 40 user submitted interviews for this role. To compare, the hiring process at Paycom overall takes an average of 19 days.
      • Common stages of the interview process at Paycom as a Customer Service Representative (CSR) according to 40 Glassdoor interviews include:

        Phone interview:  28%

        One on one interview:  22%

        Skills test:  12%

        Drug test:  7%

        Group panel interview:  7%

        Background check:  7%

        Personality test:  6%

        IQ intelligence test:  5%

        Presentation:  5%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Software Developer(276) ;
        2. Sales Representative(251) ;
        3. Account Executive(193) ;
        4. Outside Sales Representative(193) ;
        5. Team Leader(112) ;
        6. Executive Sales Representative(109) ;
        7. Specialist(106) ;
        8. Tax Specialist(75) ;
        9. Client Relations Representative(63) ;
        10. New Client Setup Specialist(62) ;
        11. Sales(58) ;
        12. Transition Specialist Representative(57) ;
        13. Benefits Coordinator(51) ;
        14. Software Developer Intern(51) ;
        15. Sales Manager(49) .


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      Jobs at Paycom

      2 jobs in United States
      Transition Specialist Representative - New Jersey
      Jersey City, NJ
      ·
      $100K - $100K /yr
      (Employer provided)
      View job
      Client Success Manager - SkillBridge
      Oklahoma City, OK
      ·
      $48K - $74K /yr
      (Glassdoor est.)
      View job
      View all Customer Service Representative (CSR) Jobs