I applied online. The process took 4 weeks. I interviewed at Primark (Leeds, England) in Feb 2016
Interview
First you complete some questions online. They're situational ("What would you do if....")
You will then receive an email or phone call (I applied at 2 stores, one emailed and one called) asking you to come to the store for an interview. The interview is pretty easy. First they tell you a little about the company and then ask a few questions about it and then they ask about customer service and a few situational questions.
A couple of weeks after my interview i received an email telling me that i was successful and that I had to complete an online health and safety course and fill in a couple of forms and add details to my online account (availability, bank details etc...)
They only offered me 4 hours a week but it's still worth accepting as there's usually plenty of overtime available. I think I've only done 4 hours in a week once (first week). After that, the least i've done is 8.
TIP - They're obsessed with customer service and providing a good in store experience. Make sure you know about CS
The interview was straightforward, with a few basic questions about holiday availability, teamwork, previous experience, and examples of when I demonstrated key skills and qualities such as communication, reliability, and customer service.
simple, asked questions about day to day scenarios that could occur at the shop and what you would do in those situations then asked about availability, said they are always happy to give people their first job
Interview questions [1]
Question 1
what you'd say to someone who wanted to try something on but fitting room line was long
good experience, asked standard questions such as in STAR format eg teamwork, resilience, etc and was fairly short, around 25 minutes, did not get the offer unfortunately but may be due to my availability
Retail Assistant applicants have rated the interview process at Primark with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Assistant roles take an average of 18 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at Primark overall takes an average of 16 days.
Common stages of the interview process at Primark as a Retail Assistant according to 34 Glassdoor interviews include:
One on one interview: 31%
Phone interview: 14%
Skills test: 13%
Background check: 11%
Personality test: 9%
Presentation: 7%
Group panel interview: 6%
Drug test: 4%
IQ intelligence test: 3%
Other: 1%
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