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      Primark

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      Customer Service Assistant Interview

      Aug 2, 2015
      Anonymous Interview Candidate
      Bradford, Yorkshire and the Humber, England
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Primark (Bradford, Yorkshire and the Humber, England) in Jul 2015

      Interview

      Online questionnaire then got a phone call 2 weeks later asking to come in for an interview the next day. Manager was very slow, my slot was for 3.15 however, a girl who's slot was at 2.30 was still waiting to get interviewed! Interviewer did not seem interested as I was last interviewee.

      Interview questions [1]

      Question 1

      Describe a time I worked in a team? Time I worked under pressure? What is good customer service to you? Last time I did a presentation? And the hours I could work.
      Answer question

      Other Customer Service Assistant Interview Reviews for Primark

      Customer Services Assistant Interview

      Feb 26, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Primark

      Interview

      There is a standard checklist that they follow. You answer basic, straightforward questions you would expect and are scored as a result. It is very easy to prepare for. You are scored on a rating scale, I believe numerical!

      Interview questions [1]

      Question 1

      How would your former or current boss describe you?
      Answer question

      Customer Service Assistant Interview

      Apr 7, 2024
      Anonymous employee
      Glasgow, Scotland
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Primark (Glasgow, Scotland)

      Interview

      Very simple and straightforward questions. Nothing challenging. Took place in an empty office with no distractions. Questions mainly about my skills and why I was suitable for the role. Took around 30 mins to an hour.

      Interview questions [1]

      Question 1

      What would you describe as your skills?
      Answer question

      Customer Service Assistant Interview

      Feb 13, 2023
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Primark

      Interview

      It was a group interview initially then we were taken to have a one to one. After which we basically had a trial shift for a couple of hours. They spoke to us about working with the business and allowed us to ask questions

      Interview questions [1]

      Question 1

      How do you deal with difficult situations
      Answer question

      Primark interviews FAQs

      • Customer Service Assistant applicants have rated the interview process at Primark with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Assistant roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Primark overall takes an average of 16 days.
      • Common stages of the interview process at Primark as a Customer Service Assistant according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Retail Assistant(3730) ;
        2. Sales Assistant(1912) ;
        3. Sales Associate(875) ;
        4. Retail Sales Associate(539) ;
        5. Retail Sales Assistant(535) ;
        6. Customer Assistant(275) ;
        7. Supervisor(242) ;
        8. Retail Assistant- Sales Floor(222) ;
        9. Vendeur Polyvalent(175) ;
        10. Retail Operative(149) ;
        11. Customer Service(147) ;
        12. Department Manager(136) ;
        13. Shop Assistant(133) ;
        14. Team Manager(130) ;
        15. Vendeur(125) .


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      Jobs at Primark

      227 jobs in United States
      Cash Office Assistant (Part-Time)
      Augusta, GA
      ·
      $17 - $17 /hr
      (Employer provided)
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      Stockroom Associate (part-time)
      Lawrenceville, GA
      ·
      $15 - $15 /hr
      (Employer provided)
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      Cash Office Associate (Part-Time)
      Houston, TX
      ·
      $17 - $17 /hr
      (Employer provided)
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      Replenishment Part-Time
      Philadelphia, PA
      ·
      $34K - $45K /yr
      (Glassdoor est.)
      View job
      Stockroom Sales Associate (Part-Time)
      Houston, TX
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
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