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      Quorum

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      Customer Success Specialist Interview

      May 16, 2022
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Quorum

      Interview

      The interview process what lengthy but not terrible. They laid out exactly how the process would go and sent the links I needed to prepare what I needed to prepare. My issue with their process is that I made it all the way to the last round, spent an hour on Zoom with an employee, and then was told they had already offered the position to someone else. I don't understand why they didn't wait until all candidates were given a fair shot, but it really left a bad taste in my mouth for this company and I was really excited for the potential to work there.

      Interview questions [1]

      Question 1

      Tell me more about your background with _____
      Answer question
      1

      Other Customer Success Specialist Interview Reviews for Quorum

      Customer Success Specialist Interview

      Jan 10, 2022
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Quorum in Jan 2022

      Interview

      Interview process was pretty straight forward. HR was very communicative through it all. First round was mostly general questions. Then, they had me do an assignment that I had to present on my second interview. The third interview was focusing more on my experience. The interviewer spent time going over my resume asking me to describe my role at each one of my past job. Then HR announce me that I was moving to the last round of interview with the CCO and literally email me less than 24 hours later to tell me that they had found another candidate. This was beyond disrespectful of my time since I had spent that whole day getting ready for the interview. I understand that you are looking to find the best candidate, but not making the decision to hear everyone out especially at the final stage is just beyond. Also, going through their diversity report made me cringe. It's 2022. Can't understand how a company that is established in a city with over 45% of African-American managed to only have a 7% representation of them at their office. No Hispanic under management ? The numbers are beyond sad and the solutions are laughable.

      Interview questions [1]

      Question 1

      Tell me a time when you had to upsell
      Answer question
      3

      Quorum interviews FAQs

      • Candidates applying for Customer Success Specialist roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Quorum overall takes an average of 19 days.
      • Common stages of the interview process at Quorum as a Customer Success Specialist according to 1 Glassdoor interviews include:

        Skills test:  20%

        Phone interview:  20%

        Personality test:  20%

        Presentation:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Anonymous(26) ;
        2. Account Executive(9) ;
        3. Intern(8) ;
        4. Software Engineer(8) ;
        5. Customer Success Manager(6) ;
        6. Business Development(5) ;
        7. Customer Success(5) ;
        8. Sales(5) ;
        9. Business Development Representative (BDR)(4) ;
        10. Marketing(4) ;
        11. BDR(3) ;
        12. Business Development Associate(3) ;
        13. Customer Account Executive(3) ;
        14. Sales Development Representative(3) ;
        15. Sales Development Representative (SDR)(3) .


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      Jobs at Quorum

      2 jobs in United States
      Business Development Representative
      United States
      ·
      $46K - $46K /yr
      (Employer provided)
      View job
      Account Manager
      United States
      ·
      $65K - $80K /yr
      (Employer provided)
      View job
      View all Customer Success Specialist Jobs