I applied online. The process took 3 weeks. I interviewed at Quorum in Jan 2024
Interview
Summary: unorganized, no clear process or timeline, and automated email rejection was sent after multiple interviews.
- Calendar invites were not sent for the interviews with the meeting link and participants info
- Was not given a clear interview path, meaning who I was meeting with, when, why, and what the whole process looked like end to end - which meant there was no timeline discussed for the process either
- Was asked if I’d be willing to be considered for multiple roles, and after saying absolutely, there was no follow up on the additional roles
- After three 45 minute interviews, a generic/automated rejection email was sent, with no personalization or feedback. When asked for feedback, there has been no response.
- Went from “being considered for multiple open roles” to be rejected with zero feedback or explanation
I have been on the job hunt for several months and I was excited to apply to Quorum as their organizational values, vision and mission greatly appeal to me. I was reached out to regarding an interview and told to fill out availability. I replied within the hour for confirmation that I read their instructions and proceeded to fill out availability. A couple hours later I received another email saying that the position was filled and to disregard all previous communication. I also want to note that the job had only been open for 1.5-2 weeks at this point. This lack of transparency and miscommunication signifies some serious internal issues at Quorum. In the midst of a global pandemic, the lack of empathy shown to job searchers and prospective employees on Quorum's side is disappointing.
I applied online. The process took 3 weeks. I interviewed at Quorum (Washington, DC) in Jul 2020
Interview
Very organized and exactly as detailed prior to each round. Each interviewer was on time and very personable. I heard back from HR within hours of each interview. It was a very smooth process.
Manager, Customer Success applicants have rated the interview process at Quorum with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 54.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Manager, Customer Success roles take an average of 16 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Quorum overall takes an average of 19 days.
Common stages of the interview process at Quorum as a Manager, Customer Success according to 4 Glassdoor interviews include:
One on one interview: 29%
Phone interview: 29%
Personality test: 14%
Presentation: 14%
Other: 14%
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