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      Retool

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      Retool interviewsRetool Support Engineer interviewsRetool interview
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      Support Engineer Interview

      Jan 29, 2024
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Retool (San Francisco, CA) in Dec 2023

      Interview

      The interview process was 100% remote, I met with the manager of the team first. She gave me details about the role and told me what they were looking for in a candidate. She wanted to hear about me and my career goals, she was genuinely interested on getting to know me as a person, which made it feel more like a conversation than an interview, that was great! I met with a recruiter a few days later, she told me I passed the behavioral interview, and let me know I would be getting take a home project on my email. The purpose of the assignment was to get comfortable with the platform. As someone that started using it when I heard about the opening, it was relatively easy to start building on it. After familiarizing myself with it, I was able to finish the assignment in less than an hour. Then, there was a technical interview, other Support Engineers on the team asked questions about how to debug/build features on the app. The questions started very easy and escalated in difficulty over time. It was a fun interview, they were friendly. I met with the recruiter again a week later, we discussed compensation. A week after that I got an offer letter and toured the office a few days later. Everyone I met during the interview process was open to take questions at any point. They were all great listeners and it was obvious they loved working at Retool. Personally, this was the most fun interview process I've experienced in my career.

      Interview questions [1]

      Question 1

      It would be most useful to share with you that if you are interested on this role, sign up for Retool and start building apps. Also, apply if you want to work with great people helping customers solving problems you have probably never seen before, and get ready to learn a lot!
      Answer question

      Other Support Engineer Interview Reviews for Retool

      Support Engineer Interview

      Mar 21, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Retool

      Interview

      Multiple rounds of interviews. Initial company fit screening, then 2-3 rounds of technical interviews where you use the Retool platform to either achieve some objective or simulate a training exercise to teach a feature or two. Final rounds of interviews are with higher leadership or management and are additional fit interviews, including discussing scenarios and responses.

      Interview questions [1]

      Question 1

      Use Retool platform to build out specific features. Best to check the basic Retool documentation as it does a good job explaining features and mirrors the basics of functionalities you may be asked about. Although interview question tends to range from simple to intermediate levels of what you will see in documentation.
      1 Answer

      Support Engineer Interview

      Nov 24, 2024
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. I interviewed at Retool (San Francisco, CA) in Nov 2024

      Interview

      Initial interview with hiring manager followed by a take home assignment which was actually fun to do cuz you get to build an app with retool. This was then followed by 4 interviews: 1) technical interview with a support engineer, 2) behavioral interview with a support manager, 3) teaching interview where you build an app with one engineer and v then turn around and teach it to another engineer , 4) final behavior interview with the head of support. Everyone was incredibly kind and supportive throughout and they let me know what to focus on and how to prepare for each interview, so there were no surprises. It was really a wonderful process throughout.

      Interview questions [1]

      Question 1

      What are you looking for in a team when you are looking to join one?
      1 Answer

      Support Engineer Interview

      Jun 7, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Retool in Apr 2024

      Interview

      I thoroughly enjoyed my interview process with Retool. They moved quickly which I greatly appreciated. They were transparent about what to expect during every interview. I had a screening call (30 mins), call with manager (45 mins), optional take home technical challenge, live technical interview with a current support engineer (45 mins), virtual onsite interview (2 technical, 1 situational).

      Interview questions [1]

      Question 1

      NDA. But best advice I received was to start building in Retool asap.
      Answer question

      Retool interviews FAQs

      • Support Engineer applicants have rated the interview process at Retool with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Support Engineer roles take an average of 19 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Retool overall takes an average of 24 days.
      • Common stages of the interview process at Retool as a Support Engineer according to 6 Glassdoor interviews include:

        Skills test:  24%

        One on one interview:  24%

        Phone interview:  19%

        Background check:  14%

        Group panel interview:  10%

        Personality test:  5%

        Presentation:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(26) ;
        2. Sales(7) ;
        3. Sales Engineer(5) ;
        4. Support Engineer(4) ;
        5. Associate Sales Engineer(3) ;
        6. Engineer(3) ;
        7. Technical Account Manager (TAM)(3) ;
        8. Account Executive(2) ;
        9. Anonymous(2) ;
        10. Business Development Representative (BDR)(2) ;
        11. Enterprise Account Executive(2) ;
        12. Marketing(2) ;
        13. Product Manager(2) ;
        14. Recruiter(2) ;
        15. Recruiting(2) .


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      Jobs at Retool

      20 jobs in United States
      GTM Engineer
      San Francisco, CA
      ·
      $136K - $184K /yr
      (Employer provided)
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      Manager, Solutions Architecture
      New York, NY
      ·
      $259K - $287K /yr
      (Employer provided)
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      Support Engineer
      United States
      ·
      $113K - $184K /yr
      (Employer provided)
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      Software Engineer, Governance
      San Francisco, CA
      ·
      $164K - $306K /yr
      (Employer provided)
      View job
      Software Engineer, Observability
      San Francisco, CA
      ·
      $164K - $260K /yr
      (Employer provided)
      View job
      View all Support Engineer Jobs