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      Ricoh

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      Customer Support Specialist Interview

      Mar 15, 2015
      Anonymous employee
      Bloomington, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 6 days. I interviewed at Ricoh (Bloomington, IL) in Nov 2013

      Interview

      One on one with technical specialist with technical questions followed a few days later by a face to face with manager who spent most of the time talking about himself and showing me his family photos on his ipad device and getting me to talk about family (I know this is not allowed in an interview but he probed without actually directly asking personal questions)

      Interview questions [1]

      Question 1

      Technical questions from specialist
      1 Answer

      Ricoh interviews FAQs

      • Customer Support Specialist applicants have rated the interview process at Ricoh with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Specialist roles take an average of 6 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Ricoh overall takes an average of 22 days.
      • Common stages of the interview process at Ricoh as a Customer Support Specialist according to 1 Glassdoor interviews include:

        One on one interview:  33%

        Background check:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(242) ;
        2. Account Manager(128) ;
        3. Field Service Technician(100) ;
        4. Sales(80) ;
        5. Site Supervisor(72) ;
        6. Major Account Executive(68) ;
        7. Manager(66) ;
        8. Site Manager(56) ;
        9. Sales Manager(52) ;
        10. Sales Representative(48) ;
        11. Project Manager(46) ;
        12. Senior On-Site Services Specialist(44) ;
        13. Technician(40) ;
        14. Senior Account Executive(39) ;
        15. Customer Service Representative(37) .


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