I applied online. I interviewed at Ricoh (Winston-Salem, NC)
Interview
We discussed my past experience with print production and then I was shown the kind of print work and services they provide. The interview process was fairly casual and laid back.
Interview questions [1]
Question 1
What past experience do you have with print production?
I applied online. The process took 2 weeks. I interviewed at Ricoh (Seattle, WA) in Aug 2017
Interview
I was called by a Site Manager one day after he had found my application. I had a few follow up phone reviews and I was supposed to go meet with him, but that didn't happen, he just onboarded me instead! I was ok with it.
Interview questions [1]
Question 1
Describe a situation where you may have had to deal with a difficult situation(customer, out of a product, unable to deliver a service).
I applied online. The process took 4 weeks. I interviewed at Ricoh (Cary, NC) in Oct 2014
Interview
The initial contact with Ricoh happened right after applying but it then took almost a month to get an interview. I completed an online survey first, then a brief general phone interview. Once that was completed I was contacted by the local account manager for a face to face interview.
Interview questions [1]
Question 1
What skills do you possess that make you a good fit for our team?
Field Support Representative applicants have rated the interview process at Ricoh with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 57.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Field Support Representative roles take an average of 16 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Ricoh overall takes an average of 22 days.
Common stages of the interview process at Ricoh as a Field Support Representative according to 4 Glassdoor interviews include:
Drug test: 31%
Background check: 23%
Phone interview: 15%
One on one interview: 15%
Group panel interview: 8%
Skills test: 8%
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