I applied online. I interviewed at Ring (Glendale, AZ)
Interview
Received a call from a recruiter that asked me a couple questions about my work history and availability for an interview. Then I received an email for an in person interview a couple days later. The in person interview was brief but very unorganized. I learned that the recruiter should have asked me several questions that he did not. I asked about training and metrics and the answers I received were very vague. I got the feeling the company is too new and still figuring things out. I thought the interview went okay but wasn't too excited after seeing the confusion. I received an email the next day that someone from their QA department would be contacting me the same day for another interview. Never received a call....
This company is a mess and did not give a very good impression.
I applied through an employee referral. The process took 2 weeks. I interviewed at Ring (Phoenix, AZ)
Interview
The first interview step was a phone interview. After the phone interview I was asked to come in for a 1:1 interview with the recruiter at their site. She showed me around, break rooms, cubicles, and sat me down at a live call to listen to. Was told I would get a call back from them the following week. Two days later I was giving an offer and was excited to join.
Technical Support Agent applicants have rated the interview process at Ring with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 71.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Agent roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Ring overall takes an average of 16 days.
Common stages of the interview process at Ring as a Technical Support Agent according to 2 Glassdoor interviews include:
Phone interview: 33%
Drug test: 17%
One on one interview: 17%
Presentation: 17%
IQ intelligence test: 17%
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