I applied online. The process took 2 weeks. I interviewed at Ring (Malvern, PA) in May 2018
Interview
I was asked questions about my experience in call centers as well as technical knowledge and had to answer them .I also had some shadowing time with an agent to see what the calls would be like on a day to day basis.
I applied through an employee referral. I interviewed at Ring (Malvern, PA) in Jan 2019
Interview
First was an phone interview,If you get pass that that the next is an 1on1 and then there was that long and grueling process wanting for the email welcoming you to the team
Interview questions [1]
Question 1
If I was in the food industry this who time why do I want to leave now?
I applied online. I interviewed at Ring (Malvern, PA) in Dec 2018
Interview
It was a well organized thorough interview. The questions weren't always easy but well needed. I felt like the interviewer was diligent in her process. She made me want to be apart of the team and, allowed me to see the process and how things operated in the company.
Customer Service Representative applicants have rated the interview process at Ring with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 92% positive. To compare, the company-average is 71.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Ring overall takes an average of 16 days.
Common stages of the interview process at Ring as a Customer Service Representative according to 13 Glassdoor interviews include:
One on one interview: 33%
Drug test: 30%
Phone interview: 18%
Presentation: 13%
Background check: 3%
IQ intelligence test: 3%
Personality test: 3%
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