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      Ring

      Part of Amazon

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      Customer Support Representative Interview

      Jun 15, 2018
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Ring (Phoenix, AZ) in May 2017

      Interview

      Asked a few basic questions that everyone is capable of answering. Had to take a test that tested my listening abilities, speaking abilities, and tested my capability in being a customer service agent.

      Interview questions [1]

      Question 1

      Can you walk me through installing the Ring app on your phone?
      1 Answer
      2

      Other Customer Support Representative Interview Reviews for Ring

      Customer Support Representative Interview

      Apr 1, 2019
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. I interviewed at Ring (Tempe, AZ)

      Interview

      It was awesome ! Great friendly environment and it also was fairly quick I felt at ease , I wasnt so nervous like I usually am with interviews ! Got a tour of the building and got to see the products that Ring has (:

      Interview questions [1]

      Question 1

      About previous job situations and experiences
      Answer question
      2

      Customer Support Representative Interview

      Nov 7, 2018
      Anonymous employee
      Malvern, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Ring (Malvern, PA) in Oct 2018

      Interview

      It was a warm welcoming straight to the point interview. Was asked a few questions. Then I asked questions. Josh was very helpful with showing me the ropes to operate this company. I was very intrigued with what was told and wanted to be apart on the Ring team

      Interview questions [5]

      Question 1

      What do I like most about this company
      1 Answer

      Question 2

      Have you every work at a call center before
      1 Answer

      Question 3

      Are you comfortable talking on phone with an complicated customers with questions
      1 Answer

      Question 4

      If you can’t resolve the matter with the customer what would you do
      1 Answer

      Question 5

      If Ring was to hire you today would you be able to do the five-week training with out any absence or lateness
      1 Answer
      2

      Ring interviews FAQs

      • Customer Support Representative applicants have rated the interview process at Ring with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Representative roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Ring overall takes an average of 16 days.
      • Common stages of the interview process at Ring as a Customer Support Representative according to 3 Glassdoor interviews include:

        One on one interview:  30%

        Drug test:  20%

        Presentation:  20%

        Background check:  10%

        Phone interview:  10%

        IQ intelligence test:  10%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(16) ;
        2. Technical Support(15) ;
        3. Software Engineer(14) ;
        4. Tech Support(9) ;
        5. Senior Software Engineer(8) ;
        6. Neighbor Solutions Expert(7) ;
        7. Program Manager(7) ;
        8. Community Support Representative(5) ;
        9. Tech Support Representative(5) ;
        10. Technical Support Representative(5) ;
        11. Account Logistics Agent(4) ;
        12. Community Support Specialist(4) ;
        13. Community Technical Support(4) ;
        14. Customer Service Representative (CSR)(4) ;
        15. Manager(4) .


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      Jobs at Ring

      1 jobs in United States
      AUSBILDUNG ZUM KAUFMANN IM EINZELHANDEL (m/w/d)
      Dormagen
      View job
      View all Customer Support Representative Jobs