I applied online. The process took 7 weeks. I interviewed at Ring (Malvern, PA) in Nov 2019
Interview
The interview process was great. The process was quick and efficient. I applied heard back with in a day. Had a phone interview that was very nice and followed by a in person visit. The office was great and being able to see the office was very satisfying. The whole process and everyone involved in the interview process was extremely friendly and also were very helpful in regards to any questions and concerns.
I applied online. The process took 2 days. I interviewed at Ring (Malvern, PA) in Dec 2019
Interview
As expected. My endeavor started with a 20-25 min phone interview with a recruiter. Then, an offer was made to come in a meet for a live interview. Upon my arrival to the Ring facility, I was greeted by my recruiter, given a quick site tour, then I was allowed to sit an observe an Agent work in progress. Next, I moved on to a sit down greeting and brief discussion of expectations and my background with a very friendly manager - whom I hope to work with once I am onboard.
Interview questions [1]
Question 1
How did I feel about the brief sit down with current Tech Support Agent?
I applied online. The process took 2 weeks. I interviewed at Ring (Phoenix, AZ) in Aug 2019
Interview
It was smooth and easy from the beginning. Sean was honest, precise and thorough. Being invited to visit the office, see the culture and the actual work environment was invaluable to me as the prospective employee.
Customer Service Agent, Technical Support applicants have rated the interview process at Ring with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent, Technical Support roles take an average of 15 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Ring overall takes an average of 16 days.
Common stages of the interview process at Ring as a Customer Service Agent, Technical Support according to 8 Glassdoor interviews include:
Phone interview: 25%
Drug test: 25%
One on one interview: 22%
Presentation: 16%
IQ intelligence test: 6%
Skills test: 3%
Background check: 3%
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