SGS Customer Service Representative interview questions
based on 6 ratings - Updated Jun 21, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
100%
Applied online
Applied online
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SGS interviews FAQs
Customer Service Representative applicants have rated the interview process at SGS with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 59.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at SGS as a Customer Service Representative according to 2 Glassdoor interviews include:
Group panel interview: 50%
Phone interview: 50%
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I applied online. I interviewed at SGS (Manila, Manila) in Feb 2025
Interview
It is more on situational scenarios and they're looking on how you provide answers to their questions. In addition, they also ask my strength and weaknesses and let me explain it.
Interview questions [1]
Question 1
what is your my memorable experience with customer?
I applied online. I interviewed at SGS (Vancouver, BC)
Interview
upon arrival, typing test at first. Then 1 to 1 interview with the hiring manager, good conversation, and common interview questions. They make the responsibility of the role very clear and transparent. Make sure to research beforehand and be yourself
I applied online. The process took 5 days. I interviewed at SGS (Vancouver, BC)
Interview
First it started with a phone interview. Very basic questions starting from what I knew about the company and why I had an interest in applying for the job. Few weeks later, the in-person interview was arranged. I was interviewed by one of the team member and the manager. The interview started on time and it didn't take too long. Nice and easy process. No hard/difficult questions were asked during the interview.