SGS Customer Service Representative interview questions
based on 6 ratings - Updated Jun 21, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
6 interviews
Viewing 6 - 6 of 6 Interviews
SGS interviews FAQs
Customer Service Representative applicants have rated the interview process at SGS with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 59.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at SGS as a Customer Service Representative according to 2 Glassdoor interviews include:
Group panel interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at SGS (Rutherford, NJ) in Mar 2013
Interview
I was called by the HR recruiter for a phone screening. The phone interview lead to a face to face interview with the hiring manager. The interview went VERY well. I was told I would be notified in 2-3 days with a decision. Well, one month later, no word. I emailed the recruiter and was informed the position was put on hold. TWO months later, she calls to ask me to come in for another interview with the dept. VP. I agreed, within one half hour I was notified that the VP was traveling and I would be re-scheduled. NEVER heard back!!
SGS should get their ducks in a row before reaching out, especially in this difficult and emotional time of job searching. LOST MY FAITH in SGS integrity!!!