I applied online. I interviewed at SPS in Aug 2020
Interview
2 video interviews with 2 HR from headquarter ( New York). Mostly questioned about previous experience and something related to this position. It's kinda hard to get a hold of HR since they're all in New York and I live in California.
Interview questions [1]
Question 1
Previous experience, wage requirement, and availability
Easy. Basic customer service related questions like have you handled any difficult customer, how do you learn companies policies and procedures. Then they asked me to write a reply to an email. Also there was an excel assessment.
Interview questions [1]
Question 1
Have handled a difficult customer
Email and excel assessment
BSC Associate applicants have rated the interview process at SPS with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 59.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at SPS as a BSC Associate according to 1 Glassdoor interviews include:
Skills test: 33%
Phone interview: 33%
Other: 33%
Here are the most commonly searched roles for interview reports -