Patient Access Representative applicants have rated the interview process at SSM Health with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 84% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Representative roles take an average of 24 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at SSM Health overall takes an average of 21 days.
Common stages of the interview process at SSM Health as a Patient Access Representative according to 16 Glassdoor interviews include:
Skills test: 16%
Drug test: 14%
Group panel interview: 14%
Phone interview: 14%
Background check: 12%
One on one interview: 9%
IQ intelligence test: 7%
Personality test: 5%
Other: 5%
Presentation: 5%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 3 weeks. I interviewed at SSM Health (Saint Louis, MO) in Dec 2017
Interview
SSM focus on situation based interview questions and how you would respond to different situations. Everyone was nice. The gist interview was formal, while the second and third was more comfortable.
Interview questions [1]
Question 1
If a patient was yelling at you, how would you respond
I applied through a recruiter. The process took 2 days. I interviewed at SSM Health (Saint Louis, MO) in Oct 2024
Interview
easy, all questions answered honestly, job description explained efficiently and thoroughly. encouraged to ask questions. recruiter and supervisor were very helpful and friendly. Job explained and all questions answered, enjoyed the interview process even though I had to decline the offer
One thing for sure an two for certain… they play with your time & post positions that are already filled. Also day of the interview you may get a email that says “ interview canceled by recruiter” with no explanation. (I come bearing receipts)
I applied online. The process took 2 months. I interviewed at SSM Health in Dec 2023
Interview
The interview was very brief, not much details given out during it. Pay isn't worth it for all the work you have to do. So good luck negotiating pay as well. They threw two ppl on to ask random questions, but they had noticeable what to ask. Also found out my manager doesn't know much.