I applied online. I interviewed at Safelite AutoGlass (Rio Rancho, NM) in Jan 2017
Interview
This Interview took several hours (FOREVER). It was an open interview and I applied before I got there. Once I got into the interview, it was quick. The gentleman who interviewed me was quick, and I was offered a job on the spot. I went through some scripting, and did a sample computer and listening test. It was pretty easy. About 8th grade level.
After that, I did my acceptance of job information. This is where stuff got messed up. I was asked if I needed any pre-approved days off, I needed 5 days for a vacation and one for the local election that I was working. I was told that I was NOT allowed to work those days because they conflicted with the training. None of these days were noted on my file, and neither was the person who took my information down. It was incredibly difficult to get my vacation approved. I was not allowed to work that day either. Many people were allowed to take a day or so off during my training class for many different reasons.
Interview questions [1]
Question 1
Do you have any customer service experience?
Why do you think it is important to deliver a good customer experience?
Why do you think you are a good candidate for this position?
(I was also asked after reading the scripting if I have any acting experience)
I interviewed at Safelite AutoGlass (Ohio City, OH)
Interview
I first had to complete an initial assessment to evaluate my skills. Shortly after finishing the assessment, I was invited to complete an 5 question video interview. Lastly, I had an interview with a recruiter, where we discussed my customer service and remote experience.
I interviewed at Safelite AutoGlass (Fort Worth, TX)
Interview
Online, very brief, more of a conversation than a formal interview, it was very easy. Only one interview with a manager and then you wait to hear back from them with an offer/rejection.
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work for and interview with.
I applied online. I interviewed at Safelite AutoGlass in Jun 2026
Interview
First round was a video interview which was self recorded and a series of questions to answer. After that I was invited to interview with a "Manager" through teams. Interview was terrible. The person wasn't even paying attention to anything I was saying. Just reading from a list of questions that I had to answer. She had no personality whatsoever and you could absolutely tell she did NOT want to be doing that interview which totally threw me and my answers off. I felt so uncomfortable. She was not engaging at all and was looking elsewhere the whole entire time. If I had someone else interviewing me, I'm sure I would've done a lot better and probably gotten an offer.
Interview questions [1]
Question 1
Tell me about a time that you received feedback from a supervisor and how did you handle it.
