Customer Engagement Manager applicants have rated the interview process at Samsara with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 50.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Samsara as a Customer Engagement Manager according to 2 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 20%
Background check: 10%
Drug test: 10%
Group panel interview: 10%
Other: 10%
IQ intelligence test: 10%
Presentation: 10%
Here are the most commonly searched roles for interview reports -
Very well run and the recruiters are so responsive. Each interview has a theme they run with and you don't get ask the same question 4 times. They have the process down.
Interview questions [1]
Question 1
What was a time you had to deal with a customer who was unhappy and how did you fix it?
I applied through a recruiter. I interviewed at Samsara (San Francisco, CA) in May 2017
Interview
Straightforward: Phone Screen, 3 hour onsite, a homework problem. The onsite was a bit chaotic. I missed an email and arrived early and several interviewers I'd been told I would speak with had to be shuffled around day of. That was minor though and everyone I got to speak with was polite and attentive.
Interview questions [1]
Question 1
Since it's a new role there were a lot of what-if scenarios around customer service and training. It was very much about tackling past experiences that will definitely come up in the role.