I applied online. The process took 3 weeks. I interviewed at Samsara (Washington, DC) in Feb 2024
Interview
The interview process was successful, and I'm filled with anticipation. I'm truly enthusiastic about joining the Samsara family and am eager to perform to the best of my abilities in my new role.
Interview questions [1]
Question 1
They asked me about mu background about my job history
I applied online. The process took 5 days. I interviewed at Samsara
Interview
Rating: 2/5 stars
Pros:
• Straightforward screening and somewhat friendly interviewers, extremely fast process
Cons: After the screening and first-round interview, I was told they weren’t moving forward due to a “large pool of highly qualified candidates.” I suspect I was overqualified, but their lack of transparency felt like a waste of time. The role demands near-total scheduling flexibility, including nights and weekends, for a low-end salary that doesn’t match the expectations. The interviewers, who were Hispanic with heavy accents, were professional, but there may be “nuances” affecting hiring decisions. They also seemed very disqualified to be interviewers to say the least. I accepted an offer elsewhere well beyond what Samara offered, and others can too.
Advice to Management: Be transparent about why candidates are passed over and align compensation with the role’s demands and applicants’ qualifications.
Recommendation: Skip this role if you’re overqualified or non-Hispanic. Better opportunities with fair pay are out there.
I applied online. The process took 1 week. I interviewed at Samsara (Ciudad de Mexico) in Mar 2024
Interview
Te piden escoger en un calendario las tres opciones de horario que se te acomode y posterior te confirman con la invitación en zoom.
Posterior la primer entrevista es muy agradable te explican todo sobre la empresa y de lo que buscan y lo que se hace en la posición, en esta entrevista desde el inicio empiezan a calificar tu nivel de ingles.
Interview questions [1]
Question 1
Algo que hayas hecho por un cliente que fuera mas allá de tus limitaciones
I applied online. The process took 2 weeks. I interviewed at Samsara (Mexico, ME) in Mar 2024
Interview
Everything was very clear, they provided you with the correct information about your benefits and you have a lot, it is so hard to find a company like this. All the process is amazing!
Interview questions [1]
Question 1
They used the STAR method, some scenarios from your experience.
Customer Support Specialist applicants have rated the interview process at Samsara with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 50.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Specialist roles take an average of 13 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Samsara overall takes an average of 24 days.
Common stages of the interview process at Samsara as a Customer Support Specialist according to 3 Glassdoor interviews include:
Skills test: 29%
One on one interview: 29%
Personality test: 14%
Presentation: 14%
Background check: 14%
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