I applied online. The process took 2 weeks. I interviewed at Scotiabank
Interview
I had applied online on scotiabank website, received a call a month later for an initial screening then had a phone interview for 20 minutes, then was invited for a test at the customer service center, there were some simulations consisting handling multiple phone lines at the same time working on the computer, did not do well in that, kind of hard to be fast if you are doing it for the first time. Got an email rejection letter a week later.
Candidates applying for Call Center Position roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Scotiabank overall takes an average of 21 days.
Common stages of the interview process at Scotiabank as a Call Center Position according to 1 Glassdoor interviews include:
Skills test: 50%
Phone interview: 50%
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