1st screen with recruiter: He called 20 minutes after our scheduled slot so we had to reschedule. On the 2nd attempt he called about 15 minutes late which I missed but I was free the rest of the day so we played phone tag until I finally answered a 3rd time and we had a nice, boiler-plate conversation. 2nd interview over the phone with hiring manager: Zero segue from question to question. She said some pretty shady things about upper management and the overall condition of their sales team when I asked about the challenges the sales ops team faces. She also said people at the company were "very opinionated." Hey...credit to her for saying things like that and not expecting candidates to see straight through it. She also said verbatim, "I'm laid back." Do hiring managers still say this kind of stuff? I would categorize such paradoxical assertion with statements such as "I'm humble." If at any point you catch yourself saying "I'm [adjective]," you are most likely not said adjective. I was genuinely rattled by her cold Q&A. I definitely need to develop thicker skin in these situations and fight through. But, for the love of god, can we please stop acting like these sales ops roles have an unbelievably large learning curve. Most of them are admin sales support positions.