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Hey there! Thanks so much for your feedback; although I wish it was a better, more communicative process for you! I am glad to hear that you had such a positive interaction with the team though.
Things shift a lot and since we're client facing, schedules can be tough to wrangle, but there's no excuse for missing calls - I can assure you, that's not our typical candidate experience, but it still stinks that it happened to you. Also, again while it's no excuse, we had some staffing changes on the People Team in January, I'm wondering if your communication was impacted by that change as we respond (or try our absolute hardest) to respond to EVERY single candidate that simply applies ... and certainly candidates that have progressed through our interview process. Please feel free to reach out direct to me, Emily Allen, or Lauren Boyd to follow up as we'd be more than happy to re-connect and ensure you've received the communication or feedback that is outstanding. Thanks again for taking the time to share feedback!