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      Serco Group

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      Desktop Support Analyst Interview

      Nov 25, 2025
      Anonymous Interview Candidate
      Swindon, Wiltshire, South West England, England
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Serco Group (Swindon, Wiltshire, South West England, England) in Sep 2025

      Interview

      All in all, a video interview which was pretty easy to navigate. Pretty good. After the interview, i waited just over a week to find out about interview outcome. Unfortunately, I didn't receive an offer despite interviewing well. The feedback offered was that i was over-qualified for said position.

      Serco Group interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(200) ;
        2. Customer Service Advisor(76) ;
        3. Analyst(57) ;
        4. Customer Service(54) ;
        5. General Clerk II(50) ;
        6. Customer Service Agent(46) ;
        7. Manager(46) ;
        8. Project Manager(45) ;
        9. Team Leader(41) ;
        10. Housing Officer(32) ;
        11. Administrative Assistant(31) ;
        12. Customer Contact Officer(31) ;
        13. Prison Custody Officer(30) ;
        14. Lifeguard(28) ;
        15. Customer Service Officer(24) .


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      Jobs at Serco Group

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