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      Serco Group

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      Human Resource Generalist Interview

      Apr 6, 2016
      Anonymous employee
      Rogers, AR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Serco Group (Rogers, AR) in Mar 2016

      Interview

      Initial contact was made through an executive search group that consisted of a general phone screen. I was then told that this information would be sent to the corporate office. I was then contacted by the recruiter and scheduled a second phone interview with the company, then 3 days later contacted to have a face to face.

      Interview questions [1]

      Question 1

      Did I have any call center experience?
      Answer question
      2

      Other Human Resource Generalist Interview Reviews for Serco Group

      Human Resources Generalist Interview

      Jul 1, 2010
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Serco Group in Feb 2010

      Interview

      The postion was open because of reorganization in HR, looking for the best candidate based on the needs of the HR community (likability "fit-in" and get along well with others). In-depth phone screen was the first step; two weeks later a invitation for face-to-face interviews, 5 interviewers (4-Directors and 1-VP). Mostly a conversational interviews, but a couple of behavioral questions. Basic behavioral questions (ex. tell me how you achieved the results regarding the accomplishment on this specific task). Overall the interview process was very timely and professional, unfortunately I did not receive an offer. Took several (3) weeks before I was notified of their hiring decision.

      Interview questions [1]

      Question 1

      what type of university did you graduate from
      1 Answer

      Serco Group interviews FAQs

      • Human Resource Generalist applicants have rated the interview process at Serco Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Human Resource Generalist roles take an average of 8 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.
      • Common stages of the interview process at Serco Group as a Human Resource Generalist according to 2 Glassdoor interviews include:

        Phone interview:  25%

        One on one interview:  25%

        Background check:  13%

        Group panel interview:  13%

        Drug test:  13%

        Personality test:  13%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(200) ;
        2. Customer Service Advisor(76) ;
        3. Analyst(57) ;
        4. Customer Service(54) ;
        5. General Clerk II(50) ;
        6. Customer Service Agent(46) ;
        7. Manager(46) ;
        8. Project Manager(45) ;
        9. Team Leader(41) ;
        10. Housing Officer(32) ;
        11. Administrative Assistant(31) ;
        12. Customer Contact Officer(31) ;
        13. Prison Custody Officer(30) ;
        14. Lifeguard(28) ;
        15. Customer Service Officer(24) .


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